Frequently asked questions

What is PokeCollect.eu?

PokeCollect.eu also known as PokeCollectBE is a pokemon TCG based webshop founded in 2024 after being a personal collector for decades, it became harder for me and many others to get my hands on my favorite cards, for that reason we started this webshop, in the hope to always provide the collectors with the best prices possible!

Can i pick up my order instead of getting it shipped?

Yes you can, make sure to click the respective shipping method 'pickup' at checkout and we will contact you asap to arrange a meetup!

How can I contact you?

You can fill in the form above, send us an email directly on info@pokecollect.eu or info@pokecollect.be or even send us a message on whatsapp!

When will my pre-order arrive?

We always thrive to have the items at your doorstep on the day of release, sadly this isn't always in our control, this also depends on many other factors like, our suppliers, the post providors and even the pokemon company itself. Nonetheless if a delay would occur, we will personally contact every costumer involved!